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Shipping and Returns Policy

Shipping and Returns Policy

Purchases are shipped from our warehouse in New Delhi by reputed courier agencies. Please allow the following number of days after your order has been issued. We ship products throughout India. All domestic orders are processed within 1 business day. You can expect delivery of the order within 3-7 business days. For locations that are in the interiors or in a difficult coverage area, this may take between 10-12 working days.

Order deliveries will be made between 10:00 AM – 6:00 PM, from Monday to Saturday. Excluding public holidays.

  • Goods will need to be signed for upon delivery. If you cannot be there to sign for your delivery please suggest an alternative i.e. a family member, colleague, neighbor, etc. However, Herbacea Research takes no responsibility for goods signed by an alternative person.
  • We are not responsible for damage after delivery.
  • For any grievances regarding your order please contact customer care for resolution within 7 business days of delivery of your order. 
  • Shipping and handling rates may vary based on the product, packaging, size, volume, type, and other considerations. The shipping and handling charges are given at the time of check out and consumers will know about this before making payments.
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